BPI / PE / LSS

Business Process Improvement / Performance Excellence / Lean Six Sigma

McDonald Consulting Group can provide assistance to companies looking to achieve significant business results through process improvement techniques.

Some of the methods we employ include:

  • Business Process Improvement (BPI) - Business Process Mapping and Improvement is used by organizations to understand how the organization works. Business Process Improvement is the output of a process map analysis.  Click here to find out more…
  • Performance Excellence Consultants (PE) We offer both Lean and Baldrige-based Performance Excellence support.2690408751_1edcaa7746

  • Performance Excellence using Lean: We’ll review your organization and help you go through a Lean implementation. We’ll provide expert assistance as you move forward with tools like – 5S, Value Stream Mapping, and more.

  • Performance Excellence using Baldrige: An experienced Malcolm Baldrige National Quality Award (MBNQA) Performance Excellence examiner works with you to review your entire process using the Baldrige assessment criteria. We’ll work with you to train your personnel, and analyze your organization to provide not only an assessment of your organization, but also a roadmap for improvement. Whether for your own internal use, or in preparation for a local, state, or national submission, we’ll provide you with straightforward and actionable feedback.

Lean Consultants

Lean Consulting works with your Enterprise using a set of principles and tools that are used to improve quality, prevent waste, reduce lead-time and increase value to the customer.

What is Lean?

Click here to learn more…

Lean Health Care

Lean health care takes the principles developed in Lean enterprise and applies them to a health care setting. With many hospitals facing budget problems and at the same time being asked to raise their quality of care health care providers large and small have started looking outside the health care world and have found the ideas in Lean enterprise helpful in overcoming these challenges. Lean health care shares many of the same terms and techniques as Lean enterprise and still focuses on the fundamental goals of reducing waste and improving quality. Several of the top U.S. hospitals, both from a financial and quality of care standpoint, have adopted Lean methodologies that have helped them attain their top tier rankings. Examples of facilities that have implemented Lean include: The Cleveland Clinic who has been recognized for providing the most cost effective care out of the top 5 medical centers in the country and the Providence Regional Medical Center who decreased their average patient stay by a day and dramatically increased patient satisfaction using Lean techniques.

Six Sigma

Six Sigma is a management philosophy, first developed at Motorola, which emphasizes setting extremely high objectives, collecting data, and analyzing results as a way to reduce defects in products and services. The Greek letter sigma is used here to denote variation from a standard. The philosophy behind Six Sigma is to systematically eliminate defects in a process in order to get as close to perfection as possible. In order for a company to achieve Six Sigma, it cannot produce more than 3.4 defects per million opportunities. (Source: Definition of “six sigma” copyrighted and used with permission of whatis.com (http://www.whatis.com) and TechTarget Inc.).

The McDonald Consulting Group can supply consulting and training for each phase of the DMAIC/DMADV process – when you need it, only what you need, and at a very affordable price compared with traditional Six Sigma Programs!

Six Sigma + Lean = Lean Sigma

Together, Lean and Six Sigma Tools comprise a powerful continual improvement engine for any organization to achieve world-class bottom line results.

Lean provides the methods for dramatically reducing lead times and waste, while Six Sigma provides the ‘horsepower’ to tackle sustained improvement for a complex problem.  By combining Lean and Six Sigma, organziation are able to increase operating income (through eliminate of waste, and becoming more efficient) while  increasing customer satisfaction (by focusing on what is important to fix from a customer viewpoint.  This leads to higher profits and better shareholder value as well as higher customer satisfaction. [Stop reading here if your organization does not want more money, happier clients, and satisfied stakeholders!]

What’s the best way to start?

button_email_red

Contact us to Find out more about any of these techniques or schedule a training or implementation.